Account Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Account Manager develops, implements and updates the account strategy for Automation & Electrification Solutions, Process Automation Energy Industries (PAEN) in Shrewsbury, Massachusetts, from the customer’s perspective. The Regional Account Manager will act as the primary point of contact between assigned account and ABB Energy. Assigned accounts will be comprised of customers and prospects from the Power, Water, Chemicals, Refining, Oil & Gas and Pharmaceutical markets. This role serves as a business driver for sales activities relating to ABB’s Automation, Electrical and Telecommunications Service and Systems Business. The role will address all the various customer segments (end user plant sites, end user corporate centers, EPCs and engineering firms, Chanel Partners). The Regional Account Manager has responsibility for selling to existing customers and to grow his/her installed base of customers by prospecting the assigned territory for conversion opportunities.

This position reports to

Sales Specialist

Your responsibilities

• Accountable to meet or exceed sales targets for the assigned territory
• Develop and maintain good, trusting relationships within the engineering, maintenance, operations and executive groups of their assigned customers
• Consult with customers regarding their near and long-term operational objectives and the health/effectiveness of their control systems to promote how ABB products, services, and system offerings can improve their plant
• Be recognized as the biggest advocate for your customers within ABB. This includes promoting ideas and escalating resolution of issues that will result in higher customer satisfaction and loyalty
• Develop, execute and drive capture strategies for opportunity specific sales pursuits. Achieve input and buy in from Sales and Business Unit Management. Support the proposal development process by communicating strategies and key customer issues, and by being responsive to the proposal team
• Maintain an accurate sales forecast and customer engagement/visit reporting within SFDC [please apply online] Understand the organizational, cultural, and competitive landscape of your customers well enough to know our strengths and weaknesses and be able to anticipate opportunities and threats to our business. Be able to summarize this overall account picture to Management
• Work with other ABB Business Units to uncover broader system and services offerings
• Assist Sales Management and other BU (Business Unit)Team Members in preparing the necessary information (MS Power Point slides, MS Excel spreadsheets, etc.) to support meetings with customers and BU Management
• Contribute to and fully utilize ABB Branding, Global Marketing and Local Marketing Initiatives

Your background

• A minimum of a Bachelors degree is required and minimum of 2 years of experience in Direct to End Customer sales or service is required, or 5 or more years of experience with ABB.
• 8 years of experience in a combination of sales, related experience or education preferred
• An Engineering degree is preferred
• Practical understanding of the control system market and what customers desire from a control systems vendor supplying state of the art technology and services.
• DCS or high end distributed PLC/HMI sales or service experience or equivalent
• Relevant Industry experience
• A willingness to be on the road visiting customers up to 60% of the time
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

More about us

ABB Energy Industries is enabling safe, smart and sustainable projects and operations for businesses across the oil, gas, chemicals, life sciences, power generation and water sectors. Driving integrated solutions that automate, digitalize and electrify industry we connect our people and technology to help our customers adapt and succeed. With over 50 years domain expertise, we continue to innovate and reshape traditional approaches across the energy sector with our technologies designed to improve operational efficiency, reduce risk, reduce energy consumption and waste. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website [please apply online] Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: [please apply online] [please apply online] As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-[please apply online]. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-[please apply online] or by sending an email to [please apply online]. Resumes and applications will not be accepted in this manner. #LI-Hybrid